Shipping & Returns

Delivery, transport, default of acceptance: Our sales prices do not contain any costs for delivery or arrangement. However, we may provide or arrange for these services on request against separate payment. The invoice will cover the actual costs of the transport and/or arrangement including an appropriate cost for management applicable on the day of delivery or the usual freight charges of the selected mode of transport. Price: All prices we specify are in Euro and are exclusively net of value added tax from Vineyard, 7131 Halbturn if nothing else is specifically noted. There are certain final consumer prices which form the only exception by including value added tax in Euro. If a justified objection to our invoice is not sent in writing within 2 weeks, it is assumed to be accepted. We are also entitled to raise sub-invoices if deliveries are made in parts.   Payment terms, interest charges: Unless agreed otherwise, our invoices must be paid within two weeks of the receipt of the goods, in cash or using a by payment slip free of charges and without any deduction, and in step with the delivery of the goods. Payments are only considered to have been effected when they are registered in our trading account. In the event of a delay in payment - even a delay without fault - we are entitled to charge interest at a rate of 10% above the base interest rate of the Austrian central bank thus allowing substitution of proven higher interest rates.